Privacy Policy

Effective Date: 1/1/2024
Last Updated: 8/3/2026

Plumb Contracting (“Plumb Contracting,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, respond to an advertisement, or otherwise interact with our business.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Information You Provide

You may provide information to us when you:

Request an estimate or consultation
Submit a website contact form
Call, email, or text us

· Ask about construction, excavation, demolition, drainage, grading, land clearing, or related services

· Provide information about a property, jobsite, or proposed project

· Apply for employment or subcontracting opportunities

· Communicate with us through an advertising platform or social-media service

The information collected may include:

Name
Email address
Telephone number
Mailing address
Property or jobsite address
Project type and project details

· Photographs, plans, measurements, or documents you provide

Preferred method and time of contact

· Information contained in messages, emails, texts, or calls

Any other information you voluntarily provide

Please do not submit Social Security numbers, financial-account numbers, medical information, or other sensitive information through a general website contact form.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Referring website or advertisement
Pages viewed
Dates and times of visits
Approximate geographic location

· Interactions with forms, buttons, telephone links, and website features

Advertising identifiers and cookie information

This information may be collected through cookies, pixels, tags, analytics tools, advertising technologies, and similar services.

Telephone and Communication Information

When you call us, we may collect your telephone number, call date, call time, call duration, and information you provide during the conversation.

We may use call-tracking numbers to understand which advertisements, campaigns, or website pages generate telephone inquiries.

If a call is recorded, we will provide notice when required by applicable law.

2. How We Use Information

We may use collected information to:

Respond to questions and service inquiries

· Schedule consultations, estimates, or site visits

Evaluate a proposed project

· Prepare estimates, proposals, agreements, or invoices

Provide construction and related services

· Communicate about appointments, scheduling, project status, or payments

Follow up on an estimate or service request

· Determine whether a project is within our service area or capabilities

· Improve our website, advertising, and customer service

Measure advertising and marketing performance
Prevent fraud, misuse, and security incidents
Maintain business and accounting records

· Comply with legal, regulatory, insurance, and contractual obligations

Establish, exercise, or defend legal claims

We may also use information for other purposes disclosed at the time it is collected or with your consent.

3. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, and measure advertising performance.

We may use services provided by companies such as Google to:

Measure website visits and conversions

· Understand which advertisements generate inquiries

· Track calls or form submissions resulting from advertisements

Improve campaign performance
Display advertisements to relevant audiences

These providers may collect information about your device, browser, website activity, and interactions with advertisements according to their own privacy policies.

You can control or delete many cookies through your browser settings. Disabling cookies may affect how certain website features operate.

Where a cookie-consent or privacy-preference tool is available on our website, you may use that tool to manage eligible technologies.

4. How We Disclose Information

We may disclose information to the following categories of recipients.

Service Providers

We may provide information to vendors that assist with:

Website hosting and maintenance
Email and telephone communications
Customer-relationship management
Scheduling and estimating
Payment processing
Accounting and recordkeeping
Advertising and analytics
Call tracking
Information security
Data storage and backup

These providers are permitted to use information only as necessary to perform services for us, subject to their agreements and legal obligations.

Project-Related Parties

When reasonably necessary to evaluate or complete a project, we may disclose relevant information to:

Employees
Subcontractors
Equipment operators
Material suppliers
Engineers
Surveyors
Inspectors
Utility providers
Permitting authorities
Insurance companies
Other professionals involved in the project

We disclose only the information reasonably needed for the applicable purpose.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

· Comply with applicable law, regulation, subpoena, warrant, or court order

Respond to a lawful government request

· Protect our legal rights, property, employees, customers, or the public

· Investigate fraud, theft, misuse, or security concerns

Enforce an agreement
Address an emergency or safety issue

Business Transfers

If our company is sold, merged, reorganized, financed, or transfers some or all of its assets, information may be disclosed or transferred as part of that transaction.

5. Sale and Sharing of Personal Information

We do not sell personal information for money.

We may disclose limited device, cookie, and website-usage information to advertising and analytics providers. Depending on the law where you live, certain advertising activities may be considered “selling,” “sharing,” or processing for targeted advertising even when no money is exchanged.

Where required by applicable law, eligible users may request to opt out of these activities by contacting us or using any privacy-preference tool available on our website.

6. Email, Telephone, and Text Communications

When you provide your contact information, we may contact you regarding:

Your inquiry
A requested estimate
Scheduling
A current or proposed project
Customer service
Related services you requested

You may ask us to stop nonessential promotional communications at any time.

You can unsubscribe from promotional emails by using the unsubscribe instructions in the message or contacting us directly.

You may opt out of promotional text messages by replying STOP . Message and data rates may apply.

Opting out of promotional communications will not prevent us from sending necessary communications concerning an active estimate, agreement, payment, appointment, or project.

We do not sell telephone numbers or text-message consent information to third parties for their independent marketing purposes.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries
Evaluate and complete projects

· Maintain business, tax, insurance, warranty, and accounting records

Satisfy contractual obligations
Resolve disputes
Enforce agreements
Comply with applicable law

Retention periods may vary depending on the type of information and the reason it was collected.

8. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from loss, misuse, unauthorized access, alteration, or disclosure.

However, no website, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

If we discover a security incident involving personal information, we will investigate and provide legally required notices when applicable.

9. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request that we:

· Confirm whether we hold personal information about you

Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Restrict or object to certain uses
Provide a copy of certain information

· Opt you out of certain advertising-related disclosures

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact us using the information at the end of this policy.

We will not discriminate against you for making a privacy request permitted by applicable law.